Privacy Policy
Effective Date: November 27, 2024
Hill Fresh Agro, operating as Avocadosourcebd.com, is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
- Website Name: Avocadosourcebd.com
- Business Name: Hill Fresh Agro
- Contact Email: hillfreshagro@gmail.com
- Business Address: Dhaka, Bangladesh
2. Information We Collect
We collect the following categories of personal data:
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Delivery address
- Payment information
b. Automatically Collected Data
- IP address
- Browser type and version
- Operating system
- Time and date of access
- Pages visited
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather analytical data. For more information, see our Cookie Policy.
3. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, including payment and delivery.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing and Communications: To send promotional emails (with your consent).
- Legal Obligations: To comply with applicable laws and regulations.
- Website Analytics: To improve our website’s functionality and user experience.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a Contract: To fulfill orders and provide related services.
- Consent: For marketing communications (you can withdraw consent at any time).
- Legal Obligation: To comply with legal and regulatory requirements.
- Legitimate Interests: To improve and secure our website.
5. Data Sharing
We do not sell your personal data to third parties. However, we may share your information with:
- Service Providers: For payment processing, delivery, and website analytics.
- Legal Authorities: If required by law or to protect our legal rights.
Our service providers are contractually obligated to safeguard your data and use it only for the intended purposes.
6. Data Retention
We retain your personal data only as long as necessary for:
- The purposes outlined in this Privacy Policy.
- Compliance with legal obligations.
When your data is no longer needed, we will securely delete or anonymize it.
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for secure data transmission.
- Restricted access to personal data.
- Regular security audits and updates.
However, no method of transmission or storage is completely secure. We encourage you to safeguard your credentials and report any suspicious activity.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request access to your data.
- Rectification: Correct inaccuracies in your data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Revoke consent for processing at any time.
To exercise your rights, please contact us at hillfreshagro@gmail.com.
9. International Data Transfers
As we operate in Bangladesh, your data may be stored and processed outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing appropriate safeguards.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: hillfreshagro@gmail.com
- Address: Hill Fresh Agro, Dhaka, Bangladesh
By using Avocadosourcebd.com, you acknowledge that you have read and understood this Privacy Policy.